• All shipments are insured and traceable.
• Delivery time is only estimated - we cannot guarantee the exact delivery time due to international and local holidays, busy postal times, unforeseen world events, as well as overall function of different postal operations and services.
• For all international customers (outside of USA): does not cover/responsible for any local taxes or customs duties. Please check with your local authority whether any additional taxes or customs are applicable.
"I sent in the wrong prescription for my glasses. They were very understanding and for only $50 cut new lens and shipped new glasses (upon me returning the original glasses of course). As far as I can tell that's basically for cost... they could have charged full price for the new lens. I appreciate that kind of customer service."